Zebra P110m Manual de usuario Pagina 45

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Troubleshooting
980515-001 Rev. C P110i & P110m Card Printer Users Manual 35
Example • Small spots appear on the printed card with a non-printed area or a different color.
Possible Cause:
Contamination on the card surface
Solutions:
Check that cards are stored in a dust free environment
Use a different supply of cards
Possible Cause:
Cleaning roller not installed
Dust inside the printer and/or dirty Cleaning Roller
Solutions:
Perform a Cleaning of the printer (see Section 5)
Check that the protective cover was removed from the ribbon cartridge cleaning roller
(see Section 3).
If printing one card at a time, replace the cleaning roller located at the front of the
printer (see Appendix B).
Example • There are non-printing horizontal lines (white) on the card surfaces.
Possible Cause:
Ribbon cartridge is not correctly positioned.
Solutions:
Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that
there are no wrinkles in the ribbon.
Replace ribbon cassette.
Possible Cause:
Print Head is dirty.
Solutions:
Clean the Print Head
Possible Cause:
Print Head elements are damaged (e.g., scratched or burnt).
Solutions:
Call Zebra Customer Service for Print Head replacement information.
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