User sGuide'T402Stripe Series Thermal Transfer Printer®
WARNING: NEVER OPERATE THE PRINTER AND POWERSUPPLY IN AN AREA WHERE THEY CAN GET WET. PERSONAL INJURY COULD RESULT!DC Power SupplyRefer to Figure 1.1
Printer Overview4PrintheadTear BarPeelBarSensorHousingReleaseLever(2)FeedButtonCutter OptionMediaGuideAdjusterPrintheadRelease LeverPlatenRollerMediaG
Getting Ready to PrintLoading the Media You can op er ate this printer in three dif fer ent modes: tear-off, peel-off, orwith a cutter.n Tear-off mod
2. Insert one end of the media hanger into one of the media supply guides(refer to Figure 4).3. Place the roll of media onto the media hanger.4. Place
7Labels TagsFigure 5PrintheadReleaseLeverPrinthead12Figure 6
9. Refer to Figure 7. Thread the media through the media guides.NOTE: If the media guides must be changed to accommodate thewidth of the media, turn
9MountingSlotMountingSlotFigure 8PrintheadArrowArrowFigure 9
Peel-Off Mode 1. Unlatch the top cover by pressing the two green release levers (refer toFigure 10). Then, lift the top cover to expose the media c
11123Smooth Side ofMedia Supply GuideMediaHangerMediaSupplyGuideTexturedSideMarked"OUT"Figure 11PrintheadReleaseLeverPrinthead12Figure 12
8. Refer to Figure 13. Thread the media through the media guides.NOTE: If the media guides must be changed to accommodate thewidth of the media, tur
Rev. 3Customer order # 52007LManufacturer part # 52007LBUsersGuide'T402Stripe Series Thermal Transfer Printer®AWARDS FORPUBLICATION EXCELLENCE
13FeedButtonBottom SlotPeel-OffFeed SlotFigure 15MountingSlotMountingSlotFigure 14
13.Gently pull the label backing to remove any slack in the media.14.Close the printhead by pressing down at both arrows (refer toFigure 16).15.Close
15PrintheadArrowArrowFigure 16SensorHousingFigure 17
Cutter Mode (optional) 1. Unlatch the top cover by pressing the two green release levers (refer toFigure 18). Then, lift the top cover to expose th
17PrintheadReleaseLeverPrinthead21Figure 20123Smooth Side ofMedia Supply GuideMediaHangerMediaSupplyGuideTexturedSideMarked"OUT"Figure 19
8. Refer to Figure 21. Thread the media through the media guides.NOTE: If the media guides must be changed to accommodate thewidth of the media, tur
19MountingSlotMountingSlotFigure 22PrintheadArrowArrowFigure 23
Fanfold Media Fanfold media loads from the outside of the printer.1. Thread the media through the access slot in the back of the printer(refer to Fi
21AccessSlotPrintheadReleaseLeverPrinthead12Figure 24MediaGuideAdjusterMediaGuidesPeel BarArrowArrowFigure 25
Loading the Ribbon Figure 26 shows the location of the ribbon supply spindle, ribbon take-upspindle, and ribbon supply slot.1. Open the top cover.2.
Proprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and us
23SupplySpindleRibbonCoreNotchFigure 27PrintheadTake-UpSpindleFigure 28
10.Close the printhead by pressing down at both arrows.11.Close the top cover and turn on the printer or press the feed button ifthe printer is alread
Auto Calibration NOTE: If you are using pre-printed labels, pre-printed labelbacking, or continuous media, see “Manual Calibration” onpage 34.An a
Operator Controls Refer to Figure 30.Power Switch n Press to turn on and turn off the printer.CAUTION: The power should be turned off be fore con nect
Printing a Test LabelBe fore you con nect the printer to your com puter, make sure that the printeris in proper work ing or der. You can do this by p
Parallel Interface RequirementsThe required cable (IEEE 1284-compliant is recommended) must have astandard 36-pin parallel connector on one end, which
Communicating with the Printer Via the Serial PortSerial communications between the printer and the host computer can be set by either autobaud synchr
Using ZPL II For information about creating labels using ZPL II, refer to the ZPL IIProgramming Guide or visit our web site at www.zebra.com. Adjustin
TroubleshootingWhat the Status LED is Telling You RESOLUTIONS:1. The printer is not receiving power.nHave you turned on the printer power?nCheck pow
5. The media or ribbon is not loaded.n Load a roll of media or ribbon, following the instructions in“Loading the Media” on page 5 or “Loading the Rib
I have determined that the Zebra printers identified as theStripe Series402 and 402®DATmanufactured by:Zebra Technologies Corporation 333 Corporate W
There are long tracks of missing print (blank verticallines) on several labels.n The printhead is dirty. Clean the printhead according to the instruc
Manual Calibration A manual calibration should be performed whenever you are usingpre-printed labels (or label backing) or if the printer will not c
Troubleshooting Tests Printing a Configuration Label To print out a list ing of the printer’s cur rent con figu ra tion (an exam ple isshown in Fig ur
Resetting the Factory Default Values Some times, re set ting the printer to the fac tory de faults solves some of theprob lems. Fol low the four-flas
Feed Button Modes 37Power Off Mode (Communications Diagnostics Mode)With the printer power off, press and hold the feed button while you turn on thep
38
MaintenanceCleaningCAUTION: Use only the clean ing agents in di cated. Ze braTech nolo gies Cor po ra tion will not be re spon si ble for dam agecau
4075861234Figure 35
Parts List Refer to Figure 35.41ItemNumber DescriptionPartNumber1 Ribbon Detector Sensor Kit (set of 3) 105903-0262Printhead Assembly (4”) 105950-02
424567123Figure 36
Refer to Figure 36.43ItemNumber DescriptionPartNumber1 Print Mechanism Assembly 105903-1312 Upper Frame w/Ribbon Handler Kit 105903-0493 Lower Frame K
Replacing the Printhead Refer to Figure 37.1. Release the printhead by pulling the printhead release lever toward you.2. Lift the printhead until yo
SpecificationsNOTE: Printer specifications are subject to change withoutnotice.Printing Specifications Ribbon Specifications 45Print Density 203 dots/
Label/Tag Specifications 46Label/Tag Width 1.12” to 4.65” (28 mm to 118 mm)Label/Tag Length0.38” to 22” (10 mm to 559 mm) with standard memory0.5” (13
Font/Bar Code Specifications Physical/Environmental/ElectricalSpecifications 47Fonts Availableü CG Triumvirate Bold Condensed scaleable smooth (0)ü Ze
Agency Approvals nUL 544 Medical Equipment Standard Part 42.5nCSA 22.2 No. 950-95 Canadian Safety StandardnIEC 950/EN 60950 International Safety Stand
Serial (RS-232) Connector TechnicalInformation NOTES: The maximum current available through the serialand/or parallel port is not to exceed a total
50Connecting the Printer to a DTE DeviceDB-25SConnectorto DTE Device (PC)DB-9SConnectorto DTE Device (PC)DB-9PConnectorto PrinterDB-9PConnectorto Prin
51Connecting the Printer to a DCE DeviceDB-25SConnectorto DCE DeviceDB-9SConnectorto DCE DeviceDB-9PConnectorto PrinterDB-9PConnectorto Printer2345678
Parallel Interface Technical Information NOTE: The maximum current available through the serial and/or parallel port is not to exceed a total of 0.7
ContentsIntroductionHello!...1What’s in the Box...1Unpacking and Inspection...
AAd just mentsPrint dark ness...30Print speed...30Print width...30Agency ap prov als...48Auto cali bra tion...25Auto baud.
MMain te nance parts...41Man ual cali bra tion...34Me dia load ingCut ter mode...16Fan fold...20Peel- off mode...10Tear- o
Customer order #52007LManufacturer part #52007LB© Zebra Technologies CorporationZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire H
Using ZPL II...30Adjusting the Print Width...30Adjusting the Print Darkness...30Adju
IntroductionHello!Thank you for choosing the Zebra T402 Printer. This rugged little printer is certain to become a productive and efficient additio
Unpacking and Inspection In spect the printer for pos si ble ship ping dam age:n Check all exterior surfaces for damage.n Raise the top cover (refer
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