
Operation
Error Handling
25
P1003642-001 TTPM3 Installation and Programming Manual 01/06/2009
Normal Operation
Different error types can show up during processing. The most common is that the TTPM3 is
out of paper. All errors encountered by the printer, and requiring operator assistance, are
indicated with a signal from an indicator on top of the printer. The operator then has to follow
a specific procedure depending on the type of error that caused the stop. The procedures are as
follows:
Yellow indicator lights up Indicates “No paper” in the selected paper entry. Insert
new paper supply or new single ticket. The document will
be automatically loaded to active position.
Yellow indicator ON and
green indicator ON or flashing
No paper in the selected paper entry. Data string and print
command have been received. Insert paper into the
selected paper entry.
Red indicator lights up Indicates unsuccessful read-after-write. The TTPM3
makes a second attempt to encode and read the ticket.
During that attempt the red indicator will go out. For each
unsuccessful attempt, the red indicator lights up again. If a
single-ticket operation is in progress, the red indicator
stays ON until a new ticket is inserted and successfully
processed. Also refer to the previously described
procedures regarding the yellow and green indicators.
Red indicator is ON If the Red indicator stays ON, even though ticket stock is
present in the selected entry station, this indicates that the
paper path in the TTPM3 has been blocked. Follow the
description on the next page to remove blockage.
Note • No data is lost in the process of detecting and acting on errors as long as the printer is
not switched OFF.
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