Zebra ZXP Series 1 Manual de usuario Pagina 67
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Troubleshooting
Troubleshooting Procedures
P1032297-001 Rev. A Zebra ZXP Series 3 Card Printer User’s Manual 63
ERROR MESSAGES (printer will not operate)
Note: If the problem persists, contact Technical Support; see Worldwide Support on page 109.
Problem / Symptom Description or Cause Possible Solution
Note
CHECK RIBBON Wrong type of ribbon may be
installed. Ribbon for P1XX will
not work.
Ribbon may be improperly installed.
Install proper ribbon.
Reload ribbon cartridge. Refer to
Loading Ribbon Cartridge on
page 28.
COMMAND ERROR A command error occurred. Reset the Printer, and try printing the
card again.
COVER OPEN The cover is open. Make sure that the cover is
completely and securely closed.
LID OPEN The lid is open. Make sure that the lid is completely
and securely closed.
MECHANICAL ERROR Check that you are using the correct
card type.
Check for card jam.
Check that ribbon is loaded
correctly.
See Technical Specifications on
page 71.
Open cover and remove Card
Cleaning Cartridge, empty the Card
Feeder, and remove the jammed
cards.
Refer to Loading Ribbon Cartridge
on page 28 for details.
OUT OF CARDS Check for cards in the card feeder. If no cards present, load cards; then
press the Panel Button for 1 second.
The printing job will restart.
OUT OF RIBBON Check ribbon. May be defective or
entirely used.
Load a new ribbon cartridge. Refer to
Loading Ribbon Cartridge on
page 28 for details.
PARAMETERS ERROR A parameter error occurred. Reset the Printer, and try printing the
card again.
- ZXP Series 3 1
- Card Printer 1
- User’s Manual 1
- Copyright Notice 2
- Trademarks 2
- Contents 3
- Getting Started 5
- ZXP Series 3 Part Numbers 6
- Rear Panel Connectors 8
- Multi-Function LCD Panel 9
- Warning Messages 10
- Error Messages 10
- Product Disposal 11
- Printer Installation 13
- Installing the Printer 14
- Connecting Power 15
- Ethernet 16
- Viewing Printer Information 17
- Initial Steps 18
- OK button 20
- Printer Setup 31
- Loading Ribbon Cartridge 32
- Loading Cards 34
- ° from vertical, so as to 35
- Card Output Hopper 36
- Printing a Test Card 37
- Typical Printer Operation 38
- Printer Settings and 39
- Adjustments 39
- Card Printer Properties 40
- General Tab 41
- Sharing Tab 42
- Ports Tab 43
- Advanced Tab 44
- Color Management Tab 45
- Security Tab 46
- Device Settings Tab 47
- Encoder Settings 48
- F/W Download 51
- Device Information 52
- Single Feed Options 53
- Cleaning 61
- How to Clean 62
- Cleaning the Printhead 63
- Troubleshooting 65
- Troubleshooting Procedures 66
- Print Quality Issues 68
- Technical Specifications 75
- Printer Specifications 77
- Environmental 77
- Agency Approvals 77
- ISO Standard Card Dimensions 78
- Declarations of Conformity 79
- Japanese Notification 80
- NCC Warning Message 80
- Appendix A 81
- Network Configurations 82
- Internal Print Server 83
- Setting Up a Network Printer 84
- Network Operations 85
- Click on the Next button 87
- Step 2. Access the Ports Tab 91
- Using the Printer Pool 92
- Appendix B 93
- Driver Settings 94
- Advanced Settings 95
- Media Loading Orientation 96
- Magnetic Encoder Cleaning 96
- Magnetic Encoding Type 97
- Magnetic Encoder Option 98
- APPENDIX C 99
- Output Hopper 100
- Contact Smart Cards 101
- Contactless Smart Cards 102
- Contact Station 103
- Appendix D 105
- CardSense 106
- Single Card Feed Mode 106
- Setting Up the Printer Driver 108
- Printing a Single Card 109
- Appendix E 111
- Appendix F 113
- Worldwide Support 114
- Zebra Website 115
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