Zebra ZXP Series 1 Manual de usuario Pagina 72

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68 Zebra ZXP Series 3 Card Printer User’s Manual P1032297-001 Rev. A
Troubleshooting
Troubleshooting Procedures
Example • Blurry printed image
Printing shows blurry printed image.
Possible Cause:
Ribbon cartridge may not be correctly positioned.
Solution:
Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, with
no wrinkles.
Replace ribbon cartridge, making sure it locks in place, and print again. Refer to
Loading Ribbon Cartridge on page 28.
Possible Cause:
Ribbon may not be synchronized on the correct color panel position.
Solution:
Open lid, then close lid to synchronize ribbon.
Possible Cause:
Cards may not meet specifications. Refer to Technical Specifications on page 71.
Solution:
Use a different supply of cards.
Possible Cause:
Dust or embedded contamination inside the printer.
Solution:
Clean the Rollers and the Printhead. Refer to Cleaning the System on page 57 and
Cleaning the Printhead on page 59 respectively.
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