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Troubleshooting
Status Light Descriptions
92
P1016701-001 KR403 Integrators Guide 12/23/2009
Status Light Descriptions
Status Light Error Resolutions
1. The printer is not receiving power.
Have you turned on the printer power?
Check power connections in the kiosk from the power supply to the printer. Check the
power supply’s power indicator light if the KR403 power supply accessory is used in the
kiosk. See Attaching Power on page 35.
Disconnect the printer from power for 30 seconds and then reconnect the printer.
2. The printer is on and in an idle state.
No action necessary.
What the Status Light is Telling You
LED Status and Color Printer Status
For a
Resolution,
Refer to
Number:
Off Off 1
Solid Green On 2
Solid Amber Stopped 3
Flashing Green Normal Operation 4
Flashing Red Stopped 5
Double Flashing Green Paused 6
Flashing Amber Paused 7
Alternately Flashing Green and Red Needs Service 8
Flashing Red, Red and Green Needs Service 9
Flashing Red, Amber Green
(* - Do NOT reset or turn off power!)
Memory
Defragmentation
10*
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