Zebra 170PAX2 Series Guía de usuario descargar pdf (Pagina 52)

100

The following tables provide trouble symptoms, a diagnosis of specific causes, and a

recommended action which should result in proper print engine operation.

If you are in need of technical assistance, contact your equipment supplier.

Power On Troubleshooting

Print Engine Troubleshooting

Table 6: Power On Troubleshooting

Symptom Diagnosis Action

All lights on, but nothing dis-

plays on the LCD, and the print

engine locks up.

Internal electronic or firmware

failure.

Call a service technician.

Print engine locks up while run-

ning the Power On Self Test.

Main Logic Board failure. Call a service technician.

EEPROM TEST FAILED EEPROM checksum is incorrect. Call a service technician.

Table 7: Print Engine Troubleshooting

Symptom Diagnosis Action

ERROR CONDITION RIBBON

OUT

Print engine stops; RIBBON

light ON, ERROR light flashes.

For Thermal Transfer: Ribbon

not loaded or incorrectly loaded.

Ribbon Sensor not detecting rib-

bon that is loaded correctly.

Load ribbon correctly. See “Ribbon Loading” on

page 11.

Perform “Media and Ribbon Sensor Calibration”

on page 27.

WARNING RIBBON IN

RIBBON light ON, ERROR

light flashes. Print Engine still

prints.

For Direct Thermal: Ribbon

loaded.

Media blocking the Ribbon Sen-

sor.

Remove ribbon. Load media correctly. Perform

“Media and Ribbon Sensor Calibration” on page

18.

ERROR CONDITION PAPER

OUT

Print engine stops; MEDIA light

ON, ERROR light flashes.

No media loaded or incorrectly

loaded.

Load media correctly. See “Media & Ribbon Load-

ing” on page 9.

Misadjusted Media Sensor. Check position of the Media Sensor.

Print engine set for non-

continuous media, but continu-

ous media is loaded.

Install proper media or reset print engine for cur-

rent media type and perform calibration.

ERROR CONDITION HEAD

OPEN

Print engine stops and ERROR

light flashes.

Printhead is not fully closed. Close printhead completely.

Head Open Sensor not working

properly.

Call a service technician.

WARNING HEAD TOO HOT

Print engine stops and ERROR

light flashes.

Printhead is overheated. Allow print engine to cool. Printing resumes when

the printhead elements cool to operating tempera-

ture.

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