Zebra 170PAX2 Series Guía de usuario Pagina 53

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51
WARNING HEAD COLD
ERROR light flashes. Print
Engine continues to print.
Printhead is not hot enough to
print properly.
Printing continues while printhead heats up. If
error remains, environment may be too cold for
proper printing. Relocate print engine to warmer
area. Verify print quality.
ERROR CONDITION HEAD
ELEMENT BAD
Experiencing print quality prob-
lems.
Printhead element is bad or
going bad.
To correct the situation, call a service technician to
replace the printhead.
To override this error message, turn off the Head
Test in the Print engine Configuration.
Print engine stops and PAUSE
light goes ON. The LCD dis-
plays:
Not enough memory to perform
function shown on the second
line.
Explanation of Errors:
You may do any of the following:
OUT OF MEMORY
CREATING BITMAP
1. Creating Bitmap -
Bitmap size (label length/width)
does not fit in available memory.
A. With PAUSE on, send a ~HM command to the
print engine to display the amount of free memory.
Then either:
OUT OF MEMORY STORING
BITMAP
2. Storing Bitmap -
Not enough memory available to
store the bitmap created.
Redesign graphic/format to fit available memory
or remove items from memory to create more
space.
or
OUT OF MEMORY
BUILDING FORMAT
3. Building Format -
Label is too complex.
Press PAUSE to skip the formatting step in process
and proceed to the next step.
OUT OF MEMORY STORING
FORMAT
4. Storing Format -
Format is too large to fit in avail-
able memory.
B. With PAUSE on, press CANCEL. The print
engine skips the current label formatting process
and goes on to the next label.
OUT OF MEMORY STORING
GRAPHIC
5. Storing Graphic -
Graphic image is too large to fit
in available memory.
C. Turn power OFF and then ON to clear print
engine memory and start over.
OUT OF MEMORY STORING
FONT
6. Storing Font -
Not enough memory available to
store the font.
D. Upgrade the print engine to a larger memory
size.
E. Reduce print width to match label width.
Long tracks of missing print on
several labels.
Wrinkled ribbon. See “Wrinkled ribbon.” on page 52.
Print element damaged. Call a service technician.
Fine, angular gray lines on blank
labels.
Wrinkled ribbon. See “Wrinkled ribbon.” on page 52.
Table 7: Print Engine Troubleshooting (Continued)
Symptom Diagnosis Action
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