Zebra 170PAX2 Series Guía de usuario Pagina 54

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Wrinkled ribbon. Ribbon fed through the machine
incorrectly.
See“Ribbon Loading” on page 11.
Incorrect burn temperature. Set the burn temperature to the lowest possible set-
ting for good print quality.
Incorrect or uneven printhead
pressure.
Set the pressure to the minimum needed. See
“Printhead Pressure Adjustment” on page 46.
Media not feeding properly;
“walking” from side to side.
Make sure that the media is snug by adjusting the
Media Guide, or call a service tech.
Strip Plate needs adjusting. Call a service technician.
Printhead needs vertical adjust-
ment.
Call a service technician.
Printhead and Platen Roller need
to be realigned.
Call a service technician.
Ribbon Supply Spindle motor is
inoperative.
Call a service technician.
Broken or melted ribbon. Darkness setting too high. Reduce setting for best print quality, and clean the
printhead thoroughly.
Light printing or no printing on
the left or right side of the label.
Printhead pressure needs adjust-
ment or printhead out of align-
ment.
See “Printhead Pressure Adjustment” on page 46.
Call a service technician.
Misregistration/skips labels. Media Sensor is not positioned
correctly.
Perform Media Sensor position adjustment.
Print engine not calibrated. Recalibrate print engine.
Improper label format. Use correct label format.
Misregistration and misprint of
one to three labels.
Media Sensor is not positioned
correctly.
Place Media Sensor in proper position.
Dirty Platen. Clean the Platen.
Media does not meet specifica-
tions.
Use media that meets specifications.
Vertical drift in top-of-form reg-
istration.
A plus or minus 4-6 dot row
(approximately 0.5 mm) vertical
drift is acceptable due to the dif-
ferent tolerances of the mechani-
cal parts and print engine modes.
First calibrate the print engine, then use the “Label
Top Position” setting to correct. See “Configura-
tion & Calibration” on page 21.
Print engine out of Calibration. Recalibrate print engine.
Platen dirty. Clean Platen.
Missing LCD characters or parts
of characters.
Liquid Crystal Display may be
bad and need replacing.
Call a service technician.
Table 7: Print Engine Troubleshooting (Continued)
Symptom Diagnosis Action
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